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Resources

The questions buyers ask before a procurement conversation happens, a plain-English glossary of the terms that appear in primary care contracts, and a product you can try without talking to anyone.

Try the product

The whole interface, with invented data, in its own tab. No sign-up.

Interactive demo

Security and governance

Data handling, tenant separation, audit, retention and model usage, for a DPIA.

Read the detail

Pricing and pilots

Per-practice pricing, PCN rates, and a twelve-week paid pilot.

See pricing

Frequently asked questions

Answered from what the software does, not from what would sell well.

Can InBrief see our patient records?

No. It has no connection to EMIS, SystmOne or any clinical system, and no integration is planned that would give it one. It reads the documents you upload and nothing else.

Should we upload anything with patient details in it?

No — and it tries not to let you. Every upload is scanned before it is processed, and one that appears to contain patient-identifiable data is rejected with the reason, rather than quietly accepted. Contracts and service specifications do not contain patient data, so this should never fire in normal use.

Are our documents used to train an AI model?

No. Your documents are sent to the model that reads them and are not used as training data by us or by the model provider.

How do we know an answer is not invented?

Every extracted item carries a citation to the passage it came from, and the interface shows you that passage. An item the system cannot trace back to the document is discarded rather than displayed — the database will not store one without a source. Answers to questions are drawn from the approved documents and quote them.

What happens when a contract is reissued?

Upload the new version against the same document. Previous versions stay readable, and each extraction stays attached to the version it was actually made from, so an item approved last year does not silently start claiming to describe this year's contract.

Can different practices see different documents?

Separate organisations cannot see each other's documents at all — that is enforced in the database rather than in application code, so a query that forgot to filter would still return nothing. Within one organisation, staff share the document library, and what differs is what each role may do: extract, draft communications, approve translations, manage settings.

Can we control what staff can do?

Yes. Eight roles, each with its own combination of four rights, enforced on the server rather than by hiding buttons. A receptionist can read the answers and cannot start an extraction or approve a communication.

What can we upload?

PDFs, up to 32MB each. A scanned PDF with no text layer is detected and reported rather than silently producing nothing.

Does InBrief send anything to patients?

No. It drafts communications for a named person to approve, and there is no send route and no messaging gateway in the product — approved text leaves as an export, and whatever you already use to contact patients sends it.

Are translations checked by a person?

A translation has to be approved by someone with the right to approve it before it can be used, and the approval is recorded against their name. Independent linguistic review by a qualified translator is available as a paid service where a communication warrants it.

Can we get our documents back, and can they be deleted?

Yes to both. Extracted items export to CSV, and deleting a document removes every version, its extractions and the stored files — which is what makes an erasure request actually erase something.

Where is our data held, and can we see a DPA?

Ask us and we will answer precisely, in writing, for the arrangement you would actually be on. We would rather tell you than publish something that stops being true when the infrastructure changes.

A plain-English glossary

Definitions, for someone new to primary care contracting or explaining it to a colleague.

PCNPrimary Care Network
A group of neighbouring GP practices working together under a shared agreement, typically covering a population of around 30,000 to 50,000 patients. Practices remain separate organisations; the network is how they hold and deliver certain services jointly.
ICBIntegrated Care Board
The statutory NHS body responsible for planning and commissioning health services for a geographical area, and the organisation most primary care contracts are held with.
GMS, PMS and APMSGeneral, Personal and Alternative Provider Medical Services
The three contract types under which a practice provides core general practice. GMS is the nationally negotiated contract; PMS is locally agreed on a similar basis; APMS is used where a provider other than a traditional partnership holds the contract.
DESDirected Enhanced Service
A service directed nationally and offered to practices or networks on top of core contractual work, with its own specification, requirements and payment arrangements. Participation is normally optional; the requirements, once signed up to, are not.
Enhanced service (LES, LCS)Local Enhanced Service, Local Commissioned Service
A service commissioned locally rather than nationally, with a specification written by the commissioner. Naming varies by area, which is one reason the specification itself — rather than what a service is called — is the thing worth reading.
Service specification
The document that says what a service must do: who is eligible, what has to happen, how it is recorded, what is reported, by when, and what is paid on what condition. It is the document InBrief was built to make usable.
QOFQuality and Outcomes Framework
A framework of indicators covering clinical care, public health and practice organisation, against which practices record activity and are remunerated. The indicator set is reviewed periodically, so the current year's guidance is always the authority.
ARRSAdditional Roles Reimbursement Scheme
The arrangement through which primary care networks claim reimbursement for employing certain additional staff roles. The eligible roles and the conditions attached to them are set out in the relevant national guidance.
KPI and indicatorKey performance indicator
A measurable expectation attached to a service — a number, a proportion, or a deadline — against which delivery is assessed. Indicators are usually spread through a specification rather than gathered in one place, which is why they are easy to miss.
DPIAData Protection Impact Assessment
The assessment an organisation carries out before processing that is likely to present a high risk to individuals. If you are assembling one that involves InBrief, the security and governance page is the place to start.
DSPTData Security and Protection Toolkit
The self-assessment through which organisations handling NHS data demonstrate their data security practices against the national standards.
Federation
A body formed by a group of practices — often across several networks — to hold contracts, employ staff or deliver services at a larger scale than a single practice or network could.

These are general explanations of what the terms mean, not guidance on what any scheme currently requires or pays. Requirements change, and the specification your organisation holds is always the authority.

See it working

The InBrief contract breakdown, showing a service specification's obligations,
               indicators, deadlines and payment terms extracted into a summary, with the section
               navigation down the left.

Interactive demonstration — fictional example data only

The whole interface, at full size, in its own tab. Look through a contract breakdown, ask a question, draft a patient letter and translate one. No account, no sign-up, nothing to install.

Open the interactive demo (opens in a new tab)

No information is uploaded, stored, sent or retrieved from live systems in the demonstration. The practices and contracts in it are invented.