No patient data
Nothing patient-identifiable enters the system, and uploads that look like they contain it are refused. That rules out a whole category of features, and removes a whole category of risk.
Built by people who have delivered NHS services, not just built software
InBrief is an independent software product for UK primary care organisations. It is not affiliated with, endorsed by or accredited by the NHS.
Louis Williams founded InBrief after several years working in NHS primary care operations and transformation. Having managed contracts, service specifications and performance across GP practices and PCNs, he recognised that too much operational knowledge remained locked away in lengthy documents or depended on a handful of experienced individuals.
InBrief was built to solve that problem, giving primary care teams instant access to trusted, source-backed operational guidance, while helping practices turn complex requirements into clear actions and patient communications.
What we decided not to build
The constraints below cost us features. They are the reason the product can be trusted with a contract, and they are not up for negotiation in a sales call.
No clinical advice
InBrief reads administrative documents and drafts administrative communications. It does not diagnose, triage, or recommend treatment — which is what keeps it outside the medical device regime.
No unsourced answers
An item that cannot be traced back to a passage is discarded rather than displayed. It would have been easier to show more and cite less; it would also have been useless the first time someone checked.
Where we are
InBrief is early. It is being used against real contracts, and the paid pilot exists precisely so that an organisation can test it on a specification it actually holds before committing to anything. We would rather say that plainly than describe a customer base we do not yet have.
If you would like to shape what gets built next, the founding customer cohort is a fixed group with a subscription discount, assisted onboarding, and a direct line to the person writing the roadmap.
Where the product stops
What InBrief does
- Works only from documents your organisation has approved.
- Shows the passage behind every answer and every extracted item.
- Puts review and approval in front of anything a patient would read.
- Keeps an append-only record of who approved what, and when.
What it does not do
- Send anything to a patient. There is no send route, and no messaging gateway.
- Give clinical advice, diagnose, or triage.
- Hold patient-identifiable data, or connect to a clinical system.
- Tell you which of your patients are outstanding on anything.
- Decide anything on your behalf. A person approves what the organisation relies on.
InBrief is not affiliated with or endorsed by the NHS.